An open-source CRM is a software that uses a programming code whose source is freely available and public for use. Paradiso Open Source CRM can modify the original design for free and therefore gives organizations full control over the CRM solution to develop and adapt it freely to their particular needs.
However, open-source does not imply that the CRM system is free or free of weak points. it’s necessary to have the internal resources to implement, develop and maintain the software and hardware necessary for its operation. This implies that your company must be prepared to carry out all the work and have specialized personnel in said software, or else, have a great partner, like Paradiso Solutions, to ensure the success of your CRM software implementation.